Return Policy

Refused Shipments
  • All refused shipments will incur a 20% restock fee and shipping charges.
  • All charges associated with refused shipments must be settled before any further orders are shipped. 
  • Local orders will be kept on the shelf for 3 business days. After that time, the order will be restocked and a 20% restock fee will apply.

Returned Goods
  • Returned or cancelled merchandise will incur a 20% restock fee plus shipping charges (if applicable) and must be returned within 30 days of receipt goods. A copy of the original invoice MUST be furnished in order to receive credit. 
  • Credis for returned merchandise may take up to 2 business days to process. All credits will be given in the form of store credit unless paid by credit card. No cash refunds will be issued.
  • Due to storage issues, we are unable to accept any returns or exchanges on Cad-Cut Vinyl, Sign Vinyl, Franmar, Ink or any other Screen Printing Supplies.
  • RETURN OF EMBELLISHED GOODS WILL NOT BE ACCEPTED. 

Special Order Policy
  • All special ordered goods are NON-RETURNABLE, NON-REFUNDABLE and must be PRE-PAID..